In 1985, Epson America was looking for a service partner in the Northeast. They found Mardek — and Mardek has been fixing Epson products ever since.

Kevin MacPherson started Mardek the year he graduated college, out of a basement in Brookline Village. What began as the first Epson-authorized service station in the Northeast has grown into four decades of specialized expertise on every product Epson makes: printers, scanners, projectors, and large format printers — in warranty and out.

Over the years Mardek operated storefronts in Brookline and Needham, and owned its own building in Weymouth. Today the business runs lean and focused — two experienced technicians, a streamlined depot repair operation in Framingham, and a commitment to fast turnaround that hasn't changed in 40 years.

What we offer:

  • Factory-authorized repair on all Epson products — printers, scanners, projectors
  • Epson large format printer repair — on-site service at your location
  • Epson POS printer repair — warranty and out-of-warranty, serving end users and POS dealers
  • Genuine Epson parts sales
  • Epson supplies
  • Ship-in depot repair (RMA issued within 2 hours on business days)
  • Drop-off service at our Framingham, MA facility
  • One-day turnaround on most repairs

We work with school systems, restaurant franchise groups, POS dealers, businesses, and individuals across the country. If it has an Epson logo on it, we can fix it — or find the part you need.fer Carry-in, Depot and On-Site repair service. Please contact us at 781-340-5559 for rates and details.

For POS Dealers:

We understand that your customers depend on their point-of-sale equipment staying up. Mardek offers fast, reliable Epson POS printer repair for dealers who need a trusted service partner — with quick turnaround and straightforward communication so you can keep your customers happy..


Contact:
781-340-5559 · 15 Nipmuc Road, Framingham, MA 01702 · Weekdays 9–5pm

Get an RMA Number

Mardek Computer will email you an RMA number normally within 2 hours, on business days.
To Get an RMA Number Click Here

Get Warranty Information

Mardek Computer will research the warranty on your devices. We will be in touch in a couple days.
To Get Warranty Information Click Here

Depot Drop Off Form

Mardek Computer can have your paper work ready for you when you arrive to drop off your printer.
To Get A Depot Drop Off Form Click Here

Repairs

Epson Repair

Mardek Computer is a factory authorized service representative for Epson's point of sales printers. We offer warranty and out of warranty on the entire line.

SNBC Repair

Mardek Computer is a factory authorized service representative for SNBC point of sales printers. We offer warranty and out of warranty on the entire line.

Testimonials

781-340-5559
15 Nipmuc Road
Framingham, MA 01702
Open Hours
Weekdays 9-5pm

Mardek is a service company that was formed in cooperation with Epson America in 1985 to provide warranty, out-of-warranty and parts distribution to dealers and end-users in the United States.

15 Nipmuc Road
Framingham, MA 01702

781-340-5559